One-year limited warranty
Your SHANTORA watch is covered against manufacturing defects in the watch and bracelet for one year from the date of delivery.
How we help
For an approved warranty claim, SHANTORA will repair or replace the defective watch or bracelet at no charge. SHANTORA covers shipping costs for approved warranty claims.
What is not covered
- Normal wear and tear
- Scratches
- Accidental damage
- Damage caused by misuse
Request warranty support
Email shantora1926@gmail.com with your order number or proof of purchase, a description of the issue, and photos if available. We will review the issue and provide the next steps, including return shipping arrangements for approved claims. Please contact us before sending your watch.
A SHANTORA card is included in the presentation box to record your purchase date, model number, and seller. Keep it with your order confirmation.
This limited warranty does not affect any rights you may have under applicable consumer protection laws.